Welcome to OmniTrends. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General Conditions

By using this website, you confirm that:

• You are at least 18 years old, or using the site under the supervision of a parent or guardian

• You agree to comply with all applicable laws and regulations

We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We make every effort to display product details, images, and descriptions as accurately as possible. However:

• Actual product color or appearance may vary slightly due to lighting or screen settings

• Product packaging or accessories may change without prior notice

3. Pricing & Payments

• All prices are listed in Pakistani Rupees (PKR)

• Prices are subject to change without prior notice

• We currently offer Cash on Delivery (COD) as our primary payment method

4. Order Confirmation & Acceptance

• Placing an order does not guarantee acceptance

• We reserve the right to cancel or refuse any order due to:

  • Incorrect pricing or product information

  • Unavailable stock

  • Incomplete or incorrect customer details

  • Suspected fraudulent activity

5. Shipping & Delivery

• Delivery timelines are estimates and may vary

• Delays caused by courier services, weather, or public holidays are beyond our control

• Please refer to our Shipping Policy for complete details

6. Order Cancellation

• Orders can only be cancelled before dispatch

• Once shipped, cancellation is not possible

• Repeated order refusals may result in account restrictions

7. Returns & Refunds

• Returns and refunds are subject to our Refund Policy

• Refunds are only applicable for damaged, defective, or incorrect items

• Requests must be made within 48 hours of delivery

8. User Responsibilities

By using our website, you agree:

• Not to misuse or attempt to harm the website

• Not to submit false information

• Not to engage in fraudulent or abusive behavior

Violation of these terms may result in suspension or permanent ban.

9. Intellectual Property

All content on this website — including images, text, logos, and graphics — is the property of OmniTrends and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

OmniTrends shall not be liable for:

• Any indirect or incidental damages

• Delays or failures caused by third-party courier services

• Misuse of products after delivery

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the website.

12. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of Pakistan.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us via the Contact Us page.