Shipping Policy

At OmniTrends, we are committed to delivering your orders quickly, safely, and reliably across Pakistan. Please review our shipping policy below for complete details.

Order Processing Time

Orders are processed within 24–48 business hours
Orders placed on weekends or public holidays are processed on the next working day
Once your order is confirmed, you will receive a confirmation message

Delivery Time

We deliver all over Pakistan.

Major Cities: 2–4 business days
Other Cities & Remote Areas: 3–6 business days

Delivery times may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

Free Cash on Delivery available across Pakistan
No hidden charges — the price you see is the price you pay

Cash on Delivery (COD)

We offer Cash on Delivery (COD) nationwide
Please ensure someone is available at the provided address to receive the order and make payment
Orders may be cancelled if the customer is unreachable or refuses delivery

Order Tracking

Once your order is shipped, tracking details will be shared (if applicable)
You can also track your order via our Order Tracking page

Delivery Partners

We work with trusted courier services to ensure safe and timely delivery of your orders across Pakistan.

Incorrect Address or Failed Delivery

Please ensure your address and contact number are correct at checkout
If delivery fails due to incorrect details or unavailability, the order may be cancelled
Re-delivery charges (if applicable) will be the customer’s responsibility

Damaged or Missing Items

If you receive a damaged or incorrect product:

Contact us within 48 hours of delivery
Provide clear photos or video evidence
We will assist with a replacement or refund as per our Refund Policy

Order Delays

While we strive for timely delivery, unexpected delays may occur due to factors beyond our control. We appreciate your patience and understanding in such cases.