At OmniTrends, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full name

• Phone number

• Email address

• Shipping address

• Order and transaction details

• Device information (IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Confirm orders and contact you regarding delivery

• Improve our website and customer experience

• Send order updates and promotional messages (if opted in)

• Prevent fraud and misuse of our services

3. Cash on Delivery (COD)

For COD orders:

• Your contact and address details are shared only with our courier partners for delivery purposes

• No financial or banking information is collected

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance

• Understand user behavior

• Enhance browsing experience

You may disable cookies through your browser settings; however, some site features may not function properly.

5. Data Protection & Security

We take reasonable security measures to protect your personal information, including:

• Secure servers

• Restricted access to customer data

• Use of trusted third-party services

While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Third-Party Services

We may share necessary information with trusted third-party services such as:

• Courier and logistics partners

• Website analytics tools

• Marketing and communication platforms

These third parties are required to protect your data and use it only for the intended purpose.

7. Your Rights

You have the right to:

• Request access to your personal data

• Ask for correction or deletion of your information

• Opt out of promotional communications at any time

To exercise these rights, please contact us through our Contact Us page.

8. Data Retention

We retain your information only as long as necessary to:

• Fulfill orders

• Comply with legal requirements

• Resolve disputes

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us via our Contact Us page.